Guide for Organizers
How to sell tickets on Choice Stubs
From verification to payout — set up your event, sell online and at the door, and watch it all live on event night.
Getting started
Create an account and apply
Sign up for a free account, then apply to become an organizer. You'll provide your business name, contact details, a government-issued ID, and your payout bank details.
Get verified
Our team reviews your application — verification protects buyers and keeps the platform trustworthy. You can draft events while you wait, but publishing a paid event requires an approved verification.
Creating your event
Set the basics
From your organizer dashboard, create a new event: name, category, description, venue and address, country, dates and times, plus optional details like age restriction and dress code. Add a cover image — events with strong artwork sell better.
Build your ticket tiers
Add one or more tiers — General, VIP, Early Bird, tables — each with its own price, inventory cap, and sale window. Sale windows let you run early-bird pricing that automatically ends when you choose.
Add promo codes (optional)
Create percentage or fixed-amount discount codes with usage caps and validity windows — great for influencer promotions or early supporters, and for tracking where your sales come from.
Publish and share
Publish when you're ready and share your event link everywhere. Buyers can pay by card from any device, and every ticket is issued with a secure, single-use QR code.
Preparing for event day
Invite your gate staff
From your event's management page, invite scanner staff by email. Each person gets a secure link that opens the scanner app on their phone — no account setup needed. You decide per person whether they can also sell tickets at the door.
Staff install the scanner
The scanner is a web app that works offline: it downloads the ticket list in advance and validates QR codes even with no signal at the venue, syncing back when the connection returns. Point staff to the scanning guide.
On event night
Watch the Live Console
Open Live on your event to see real-time sales and attendance: tickets sold and scanned per tier, revenue, gate-by-gate breakdown, and a live activity feed — refreshed every few seconds.
Sell at the door
Staff you've authorized can record cash sales right in the scanner app — the buyer gets a QR code on the spot. You can also issue comps (complimentary tickets), which are tracked separately from paid sales. Door cash sales carry no platform fee.
Refund requests
If a buyer requests a refund, you'll see it on your event's management page where you can approve or decline it with a note. Approved refunds are returned to the buyer's original payment method automatically. Handling requests promptly keeps buyers confident and chargebacks low.
Getting paid
Settling period
After your event ends, a 72-hour hold lets refunds and chargebacks settle.
Payout
Your net revenue is then paid to your verified bank account — local bank transfer (NCB, Scotiabank, JN, Sagicor, and others) for JMD.
Statements
Track payout status and download statements from your payouts page — gross sales, fees, and net amounts, itemized per event.