How to scan tickets at the gate

The event organizer sends you an invite by email. Open the link on the phone you'll use at the gate and accept — that phone is now authorized to scan for the event.

Open the scanner from your invite while you still have internet. It downloads the event's full ticket list to your phone, so it can validate tickets even with no connection at the venue. You can also add it to your home screen for quick, full-screen access.

The first time you scan, your browser asks for camera permission — allow it.

Hold the phone steady about 15–20 cm from the attendee's screen or printout. The scan happens automatically — no button to press.

Valid — let them in. The ticket is marked as used instantly.

Already scanned — this QR code was used before. The screen shows when it was first scanned; don't admit without checking with a supervisor.

Invalid — the code isn't a real ticket for this event (wrong event, forged, or a transferred-away ticket). Don't admit.

If the venue has no signal, keep scanning normally. Results are stored on your phone and sync back automatically when the connection returns, so the organizer's live stats catch up on their own.

Choose what the buyer wants from the available tiers.

The app shows the total to collect. Confirm the sale once you've received payment, or issue the tickets as comps if the organizer told you to.

The ticket QR code appears on your screen for the buyer to scan in — or scan it yourself and wave them through. Your sales tally for the day is shown on the sell screen.